Fulfillment has BEGUN for AU and NZ
2 days ago
– Tue, Oct 15, 2024 at 03:15:36 PM
Backers in New Zealand and Australia, we have been told that emails were sent out over the weekend and yesterday for address verification. You should have received an email. If for any reason you have not, please contact me [email protected] .
For those who have received your e-mail, and verified your address, shipping should begin today, and your product should ship shortly.
Any other questions or help with anything, please send me an email [email protected]
Australian and New Zealand Backers
22 days ago
– Wed, Sep 25, 2024 at 04:32:57 PM
Australian and New Zealand Backers.
We just received word this morning (25 September, 1:30 AM US Central Time to be exact) via e-mail that the pallet has arrived at the fulfilment warehouse.
Expect an email from the fulfilment warehouse for address verification shortly.
That is all the news I have but wanted to get that out to maintain clarity and transparency.
Thank you for your patience.
Once again you can always reach out to me (Ed) via e-mail: [email protected]
UK, EU, and Oceania Fulfillment
about 1 month ago
– Thu, Sep 12, 2024 at 08:54:06 PM
UK Fulfillment has started as of last week. So please be on the lookout for your games.
EU Fulfillment is pretty much done with the last few stragglers going out this week.
Australia and New Zealand Fulfillment -
First, we apologize that the Australian and New Zealand shipment has taken this long. It shouldn’t have. We have gotten word that some retailers have copies and those are available for sale.
That being said, it should be at the Fulfilment center by the end of this week and should process for shipping within the next week.
Now, let us go over and bring some transparency to what has happened.
1. The Australian shipment was supposed to leave the Manufacturer the same time as the EU shipment, we were told this was the case.
2. We were informed by the Manufacturer that everything had left their warehouses.
3. A couple weeks passed and we didn't hear anything. We reached out to the Manufacturer and Freight Forwarder, looking for a status update, and found that there was a definitive communication error between the Manufacturer and the Freight Forwarder.
4. Figured this shouldn’t be an issue since Australia is so close, should still beat EU for fulfillment.
5. Once again, there were communication issues between the Freight Forwarder and the Manufacturer, this was then resolved over a few weeks.
6. Timing suggested that it should fulfil around the same time as the EU.
7. Ran into some Customs issues, there were some missing paperwork problems.
8. We resolved those missing paperwork problems and new paperwork problems were discovered with some missing information and typos.
9. Customs and paperwork problems are now all resolved and it's now on route to the fulfillment center.
If this has affected you adversely or you have further questions, please email [email protected]
He will be happy to assist you in any way that he can.
Until the next update, keep forging on!
-Sam Stockton-
EU, UK, Oceania Fulfillment Updates and Spiel Essen
about 2 months ago
– Tue, Aug 27, 2024 at 07:46:38 PM
Fulfillment Update
EU – Fulfiilment is ongoing, please make sure to verify your address from Matagot. If you do not, it will delay shipping by a couple of weeks and potentially wrong address if you have moved and didn't update your address.
Here is a link to our fulfillment partner in the EU.
https://www.publishing-technology-solutions.com/contact-us
If there is an issue for the shipment or needing things to reship, choose "CROWDFUNDING." If there is an issue for spare parts and replacement pieces, choose "SAV - MISSING PIECES."
UK – The pallet shipment is currently on its way to the UK. It is a couple of weeks from being able to be shipped to backers.
Oceania – The games bound for Australia, New Zealand, and other parts of the Oceania are currently at customs in Australia. We should expect shipping to happen in the next few weeks if everything goes according to plan.
USA/Canada/Rest of the World – These countries should all be fulfilled. If this is not the case, and you haven't already contacted us about an issue, please email [email protected].
I will be going to Spiel Essen! We will not have a booth there but I will be meeting with industry partners and scouting out the show. If you are interested in meeting up, please email [email protected].
We look forward to everyone getting their games and we are almost there! Thank you for your patience. Until next time, keep forging on.
-Sam Stockton-
EU and Oceania Updates, Alternative Way to Rebox Your Game
2 months ago
– Sat, Aug 10, 2024 at 11:56:28 AM
EU and Oceania Updates
EU
You have seen the emails go out and I know many of you have had issues with filling out your address. We have been talking to our partners at Matagot and they have as of today confirmed that everything should be fixed.
So, everyone look for an email and verify your addresses. If you already did it, and you are unsure, please go verify your address. Games will not ship until your address is confirmed.
Your games will be shipping before the end of August, likely in the next week or two.
Oceania
Your games are currently in transit to the warehouse and you should see fulfillment happening before the end of this month.
Repacking Your Game
We have had a number of people do various unboxing and repacking videos and we appreciate all of them! When we changed the wooden tokens from 3mm to 5mm it caused the box fit to be very tight. They also put an extra cube in most games which also added to the tightness of the game. So, here is another step by step with pictures for repacking your box.
If you don't use a playmat or you store your playmat separately, you can take the token sheets and put them below the main insert to make the game fit tighter. I never even thought of this so shout-out to Bob Hooper from the Board Game Rundown who showed this idea to me!
One of the things you will need to do is make sure you only have 13 cubes of each color. So any extras will be removed from the game, you will only ever need 13 cubes. You really only need 10 cubes of each color as the 13 cubes is for AO, the Automated Opponent. So technically you only need 1 color to have 13 cubes. We gave more so you had the freedom of choice on the colors you want to play.
So, make small packs of 10 cubes of each color instead of 13, and place them into the game. Then take the extras, put them in the bag and place them in the slot on the top left below the guild tokens.
Pay attention for the wooden tokens. Two of the "cubbies" are larger than the others and things will work better if the tokens match this configuration.
This person kept the wooden 1st player marker and the metal 1st player marker, so they opted to put it with their coins. It's your choice what you would like to do. We made the extra so you have a choice on what you would prefer. To make everything sit super flat, we also put one of the bags of cubes in the metal coins slot, specifically the 1s.
Now put the box lid on and as you notice here, the extra height from the token sheets really increases the height of the components so it sits tight and flush with the box lid. If you have a playmat and wish to store it in the box, don't use the token sheets and instead do a tri-fold or an accordian fold on the play mat and place it on top. If you are really worried about creasing, I wouldn't necessarily do that. We have not tested long term storage with the mat like that so we are unsure of the final results of being stored like that for months.
Until next time my friends, Keep Forging ON!
-Sam Stockton-
